Clarence Community Transport (“Yamba Airport Shuttle”, “we” or “us”) try to ensure that we only promote Offers that our members will enjoy. We understand, however, that occasionally, this is not always the case. This policy sets out the circumstances in which Clarence Community Transport may provide refunds to our members (“member” or “you”) in respect of a specific Offer
Clarence Community Transport will provide an automatic refund where:
CIRCUMSTANCES THAT DO NOT QUALIFY FOR REFUNDS
The following circumstances DO NOT qualify for refunds:
SUBMITTING A REFUND REQUEST
A request for a refund must be submitted via firstname.lastname@example.org. All members requesting a refund will be required to provide full particulars as to why they are not satisfied with the quality of the goods and services that are the subject of a Offer.
Clarence Community Transport will verify the validity and veracity of some or all of the particulars of a request for refund by consulting with the relevant merchant responsible for fulfilling the offer. Clarence Community Transport may also ask you (by phone or email) to provide additional information in relation to the refund request.
In circumstances where we believe that a request for a refund does not fall within the scope of this policy, is misleading, incorrect and/or deceptive or is otherwise invalid, Clarence Community Transport may, in its absolute discretion, refuse a refund request. Clarence Community Transport is under no obligation to provide you with reasons as to why your request has been refused. Please note: any fraudulent refund requests will be immediately referred to the relevant authorities.
REFUND VIA DIRECT DEPOSIT
The refund will be credited to your preferred bank account, according to the details provided by you during the refund request process. Any refund provided by Clarence Community Transport is in no way an admission of liability by or on behalf of Clarence Community Transport or the admission of any other fact in connection with any act or omission which led to the request for a refund being submitted by the member.
CHANGE TO POLICY
Clarence Community Transport may change this policy at any time at our absolute discretion by posting the revised policy on this website. It is your responsibility to review the terms of this policy regularly. By visiting and using the TripADeal website you agree to abide by the terms of this policy.
Any feedback or questions regarding this policy should be emailed to email@example.com